Cost-effective online accessibility for your disabled visitors

Access2online Coordinator and analysts

Accessibility Support Services Evaluation Criteria

Below is a table of evaluation criteria to take to vendor presentations and management meetings. Use it to compare vendors as well as in-house services to audit an agency's website for accessibility.

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Evaluation Criteria




Name of vendor or internal department


Your criteria #1:

Your criteria #2:


Number of years of experience remediating to AB-434?


Number of California agencies that have contracted vendor regarding AB-434?


Number of experienced accessibility analysts?


Part of an agency's response committee to a judicial complaint?

Experienced with WCAG 2.0 and WCAG 2.1?

Are references available?


Trusted Testers certified by the federal Office of Accessible Systems and Technology?


Accessible Document Specialists certified by the International Association of Accessibility Professionals?

Works with web redesign team to make in-process mockups accessible?

Experienced selecting pages to audit per WCAG-EM methodology?

Remediates documents such as PDF, MS Word, Powerpoint, Excel, InDesign, ePUB?

Remediates audio, video, multimedia, and maps?

Complies to AB - 434?

Complies to California's Unruh Act?

Complies to Title II of the ADA?

Complies to Section 508 of the Rehabilitation Act?

Structured, objective, written test procedures, VPATs available to be evaluated by your IT staff?

Work samples available?

Capabilities interviews available?

Automation software empowers human analysts?

Services integrate with Monsido, Dinolytics, SiteImprove, etc.?

Audit the private-sector widgets and applications linked or integrated into agency website?


Cloud-based task order management with staff as users?

Besides listing violations, provides remediation suggestions matched to web designers workflow?

Unlimited debriefings, violation explanations, and remediation guidance?

Help develop a Remediation Plan with your staff?

Provides staff training materials to insure continued accessibility?

Onsite and virtual training?

Provides an accessibility seal of compliance and a Letter of Reasonable Accessibility?

WordPress plugin supporting staff production of accessible web pages?

Real-time accessibility support available for your disabled visitors?

Percent of work done in USA?


Unconditional, perpetual accessibility warranty?


CMAS certified vendor?


Published hourly rate?


Their fixed-price proposal price option?


Their fixed-price delivery time?

_____ weeks

How We Audit Websites for Accessibility

Why We Engage Prison Inmates

Taking a Stance on Second Chance

10/16/21 - Oregon Correctional Enterprises (OCE) announced the successful work program for incarcerated women at Coffee Creek Correctional Facility (CCCF).

We are now North America's PDFix Reseller.

06/29/21 - Access2online has been selected to be PDFix’s official North American value-added reseller. PDFix is the world's leading software tool to pre-process PDFs to become accessible.

We Now Make Videos Accessible to the Disabled

06/27/21 - Following our mission to make online content accessible, Access2online now makes videos accessible with closed captions, transcripts, and audio descriptions.

Access2online Launches Second Chance Net

04/27/21 - With 2020 a rather profitable year, Access2online decided to invest those profits and all profits to come helping inmates and parolees to earn a seat at our nation's digital table.