Services - Accessible Videos

The Problem We Address

Online media content is growing by the thousands every day. Many organizations are posting videos internally and externally, but most of these are not accessible for all users due to their lack of closed captions, transcripts and/or audio descriptions. Many agencies with inaccessible video content are leaving themselves vulnerable to lawsuits and missing out on a huge online audience with the added benefit of Search Engine Optimization. These same agencies are required by law to provide captions, transcripts, and audio descriptions for all online media content.

One common legal requirement for organizations is part of Section 508 of the Rehabilitation Act of 1973. This law requires captioning of multimedia products. In addition, colleges, universities, and other post-secondary programs must provide effective communication for deaf and hard-of-hearing students to continue to receive federal funding. Any media content that is being used in educational institutions must be made accessible to all students and provide equal opportunity to those without disabilities.

Legal requirements vary from state to state and federal agencies. If you do not know what legal requirements your company is mandated to comply to, Contact our Coordinator. We speak legalese and while we cannot offer any legal advice, we would be happy to share our experience and knowledge that may help to protect you from a costly judicial complaint.

Our Solution

A dozen analysts with 3 years of experience focused exclusively on accessibility. World-class methodology producing 100% accurate captions at prices beating overseas rates.

When choosing to make media accessible, there are many considerations an organization must weigh. Oftentimes there are drivers to creating accessible videos, such as legal requirements, an accommodation request, or other organizational policies. There are also barriers to implementing, such as budget constraints, deadlines, and personnel expertise. Finding a balance between all these items is critical. Access2online meets the market needs for an affordable option with a quick turnaround time and guaranteed accuracy.


Captioning makes the audio portion of media content accessible not only to those who are deaf, hard of hearing, or learning disabled, but to everyone. Accessible videos have the benefit of Search Engine Optimization (SEO). Search engine spiders inventory captions and use keywords found there for relevance; they cannot search across the video itself.

Making videos accessible helps those who are learning a new language, those who cannot turn up the volume in a noisy area and those who do not have access to headphones. By making your media universally accessible you are broadening your audience to people in all environments and of all abilities. Also, viewing captions on videos helps the viewer’s engagement, comprehension, and retention of the information being presented.